Privacy Policy

 Sri Saradha Silks, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and services.

1. Information We Collect

We collect the following types of information when you visit or make a purchase from our website:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

• Order Information: Details related to your purchases, returns, and delivery.

• Device Information: IP address, browser type, time zone, and cookies to improve user experience.

• Communication Information: Emails or messages sent to our support team or customer service.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders.

• Communicate with you about your purchases and support requests.

• Send updates, promotions, or newsletters (if opted in).

• Improve our website, products, and customer service.

• Prevent fraud and ensure a secure shopping environment.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Shipping Partners to fulfill and deliver your orders.

• Payment Gateways for secure transaction processing.

• Service Providers who help operate our website and manage customer communications.

• Legal Authorities if required by law or for fraud prevention.

4. Data Security

We use secure servers, encryption, and strict access controls to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

5. Cookies

Our website uses cookies to:

• Remember your preferences.

• Analyze site traffic and improve your shopping experience.

• Provide personalized content and recommendations.

You can disable cookies through your browser settings, though this may affect your site experience.

6. Your Rights

You have the right to:

• Access and review the personal data we hold.

• Request corrections or updates to your information.

• Opt-out of marketing emails at any time.

• Request deletion of your personal data (subject to business/legal obligations).

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Sri Saradha Silks
Email: info@srisaradhasilks.com